Sheffer Insurance

Meet Our Team in Herrin, IL

Marshall Sheffer | Owner  

Marshall "Marsh" Sheffer became a licensed insurance producer in 1981. He worked at Sheffer Insurance with his father, Don Sheffer, from 1981 to 1988. In 1988, Marsh purchased the business to become the sole owner and shifted our concentration to property and casualty insurance. Marsh continued to learn the "ins and outs" of the industry and then further honed his focus to commercial insurance and surety bonding.  The business has been growth oriented since he purchased it and has significantly expanded its geographic reach and volume of business. Overall, he believes that doing business the right way and focusing on relationships are the keys to Sheffer Insurance’s past and future success.

Marsh is a proud supporter of SIU and loves attending Saluki sporting events, playing golf, and spending time at the lake with his wife, Melodi, kids, and friends.




Judy Riley | Office Manager, Producer  

Judy has been with Sheffer Insurance since it was established in 1978 and worked with the previous owners of the agency since 1964. She has served as the Agency Manager since 1988 and has been licensed in Property/Casualty and Life/Health insurance since 1989. Judy knows all aspects of the insurance industry. Her dedication to building and fostering relationships between our agency and its clients over the past 36 years had been instrumental to the company's success. Judy resides in Carterville with her husband, Mike. She is the proud mother of three daughters, Julie, Tara, and Rebecca, and grandmother to five grandchildren. Judy enjoys spending time with her family.






Karna Swalls | CSR, Producer  

Karna joined the Sheffer Insurance team in 1988.  In 1991, she became licensed in both Property/Casualty and Life/Health insurance. Karna earned a degree in Business Management from Southern Illinois University in Carbondale.  She enjoys getting to know clients on a personal level and strives to meet all their insurance needs in both our personal and commercial lines. She lives in Carterville with her husband, Matt, and their three children, Sydney, Austin, and Alexi. In her spare time, Karna enjoys attending her children’s sporting events.






Rebecca Pangburn | CSR, Producer  

As a member of the team since 2004, Rebecca brought with her vast knowledge in both personal and commercial lines of insurance. She has worked in the insurance industry since 2001 and earned her Property/Casualty and Life/Health insurance license in 2005. She takes pride in her job and is always available to help customers with any insurance questions or concerns. Rebecca resides in Herrin and is the proud mother of three children, Dillon, Wyatt, and Haley. Rebecca enjoys running and spending time with family and friends.







 Jeffrey Sanders | Producer  

Jeff joined the Sheffer Insurance team in 2006.  He is licensed in Property/Casualty and Life/Health insurance and has worked in the insurance industry since 2003. Jeff brings a wide breadth of knowledge and enthusiasm to the team, which allows him to provide clients with valuable advice. He is the proud father of two children, Conner and Lindsay. Jeff enjoys boating, golfing, playing the drums, and spending time with his children.







Mark Kelly | Producer, Employee Benefit Specialist  

Mark joined the team in 2014 and is licensed in both property/casualty and life/health insurance. He started in the insurance filed in 1989 working exclusively in the areas of employee benefits, specifically health, dental, life, vision, and short term disability products. In 2000, Mark opened his own office, Kelly Insurance Agency, in Carbondale, Illinois, and his business flourished, continuing to provide employee benefits but also expanding to provide individual products and Medicare supplements.

Mark received his bachelor's degree from Southern Illinois University in Carbondale/ He is a proud supporter of Saluki Athletics and the Carbondale Terriers. Mark and his wife, Kimberly, and their two children, Alexandra and Jordan reside in Carbondale. In his spare time, Mark enjoys spending time on the golf course and traveling with his family. 




Jared Sheffer | Producer  

Jared joined the Sheffer Insurance team in 2014 as a Producer after earning his MBA from Saint Louis University. He also became licensed in both Property/Casualty and Life/Health insurance in 2014. Jared earned his bachelor's degree in Marketing from Mississippi State University in 2010. While newer to the industry he is focused on enhancing services and products for the current and future clients of Sheffer Insurance. Jared likes golfing, relaxing at the lake, and spending time with friends and family.







Keith Boyd | Producer, Life Specialist  

Keith moved to Southern Illinois from Kokomo, Indiana in 1992 to work for a major captive insurance company. Keith later purchased his own insurance agency and formed the Keith Boyd Insurance Agency, in Johnston City, IL. He joined the Sheffer Insurance team in May of 2015 after seeking acquisition to provide additional markets to his customers. Keith has a great deal of industry specific experience and an impeccable set of customer service skills.  

Keith received his, LUTCF (Life Underwriter Training Council Fellow) in 1995. 

He is engaged to Penny West. He has a son, Cameron, that lives in Las Vegas, who attends UNLV and a daughter, Stephany, who lives in Kokomo, Indiana, with 4 children. 




Savannah McConchie | CSR  

"Sav" joined the team in 2014 after receiving a bachelors and masters in Classical Studies from Southern Illinois University. Sav is licensed in both property/casualty and life/health. She is originally from Terre Haute, Indiana. When Sav isn't doing one of her two favorite things, reading or cooking, she loves spending time outdoors and being with friends, family, and her beloved dog Sal.